Privacy Policy
Last Updated On 13-Feb-2024
Effective Date 13-Feb-2024

This Privacy Policy describes the policies of Esquivel Inovação Ltda. (Ei!), Rua Sertaneja 335, Paraná 83324-360, Brazil, email: contact@by-ei.com, phone: +55 41999948899 on the collection, use and disclosure of your information that we collect when you use our website ( https://by-ei.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. How We Collect Your Information: We collect/receive information about you in the following manner:
   1. When a user fills up the registration form or otherwise submits personal information
   2. Interacts with the website
   3. From public sources
2. How We Use Your Information: We will use the information that we collect about you for the following purposes:
   1. Marketing/ Promotional
   2. Creating user account
   3. Testimonials
   4. Customer feedback collection
   5. Enforce T&C
   6. Processing payment
   7. Support
   8. Administration info
   9. Manage customer order
   10. Site protection
   11. User to user comments
   12. Dispute resolution
   13. Manage user account
   If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
3. How We Share Your Information: We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
   1. Ad service
   2. Analytics
   3. Payment recovery services
   4. Data collection & process
   We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
4. Your Rights: Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at contact@by-ei.com. We will respond to your request in accordance with applicable law. You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contact@by-ei.com. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
5. Cookies Etc. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
6. Security: The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
7. Third Party Links & Use Of Your Information: Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
8. Grievance / Data Protection Officer: If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Esquivel Inovação Ltda. (Ei!), Rua Sertaneja 335, email: contact@by-ei.com. We will address your concerns in accordance with applicable law.

Privacy Policy for Esquivel Inovação Ltda. (Ei!)

Last updated: February 12, 2024

Welcome to our site, by-ei.com. At Esquivel Inovação Ltda., of Brazil, popularly known as Ei!, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices concerning your personal information, please contact us at our contact page.

This Privacy Policy aims to comply with the requirements set forth by the General Data Protection Regulation (GDPR) for our users in the European Union, the California Consumer Privacy Act (CCPA) for our users in California, USA, and the Lei Geral de Proteção de Dados (LGPD) for our users in Brazil. For more details on our use of cookies, please visit our Cookie Policy.

Information We Collect

We collect various types of personal information depending on your use of our services. Here’s how:

• For Visitors: Basic cookie usage for analytics and site functionality.
• For Mail Subscribers: Names, telephone numbers, email addresses, mail subscription, and language preferences.
• For Community Members: Names, telephone numbers, bios, photos, communication, and language preferences, along with other optional details shared with the community.
• For Customers: Company details, including name, address, contact person, and phone, along with contractual and legal information necessary for billing and service fulfillment.

How and Why We Use Your Information

Your information is used to provide, maintain, and improve our services, communicate with you, analyze how our services are used, and fulfill our legal and contractual obligations. Our processing bases include consent, contract performance, legal obligations, and our legitimate interests.

Sharing Your Information

We share information with third-party service providers for service enhancement, such as newsletter platforms (Mailchimp, Mail Octopus) and analytics (Google Analytics). We do not sell your personal information. Information may be shared with other platforms as necessary for service provision and within the bounds of the law.

International Data Transfers

Your information may be transferred to, stored, and processed in countries outside of your jurisdiction. We ensure such transfers comply with GDPR, LGPD, and CCPA by implementing standard data protection measures.

Data Retention

We retain personal information as long as necessary for the purposes outlined in this policy, or as required by law. Service-related information is retained until you cancel your subscription, at which point it is deleted, except for data we are legally obligated to retain.

Your Rights

Under GDPR, CCPA, and LGPD, you have various rights regarding your personal data, including access, rectification, erasure, and the right to object to processing. To exercise these rights, please contact us directly.

Security Measures

We are dedicated to securing your personal information and use a variety of security technologies and procedures to help protect it from unauthorized access, use, or disclosure.

Data Breach Procedures

In the unlikely event of a data breach, we will promptly notify you and the appropriate regulatory authorities, detailing the potential impact and measures taken to secure your data.

Consent and Changes to Our Privacy Policy

By using our services, you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to make changes to this policy, which will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, your rights, or your personal information, please contact us via our contact page.